MakturaAcademy
Course 13 · Lesson 14 of 14

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Sales team1 min read

D31 (onboarding model; Alex and John Cooper); D4 (design partner terms); D18 (initial term, renewal notice, cure window); leavers, joiners and failed-payment mechanics (John Cooper, Dom Watts); whether Auto-publish is live at launch (Dom Watts); internal usage visibility (Karl Foster agrees any privacy wording); support inbox address and AI triage wording (Karl Foster, before the first welcome email); D12, D13 and D10 remain AMBER; known defects in link display and any size limit on pasted writing (Dom Watts); the 40% activation target is a hypothesis; the mascot is on hold (if used, reward posting rather than punish a missed week); D21: no money-back guarantee exists, refunds are Alex or John Cooper only; case study rules to Karl Foster before the first case study.

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