MakturaAcademy
07

Discovery and demo

Sales team12 lessons28 min read5,525 words
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The questions you ask and the nine minutes you show decide most deals. This chapter holds the master discovery ladder and the fixed demo order. Prepare, then run the opening, discovery, read-back, core demo and close in that order. Anything marked Test first is not confirmed in Dom Watts's feature document: rehearse it on the day and use the manual route if it fails. If a screen does not match this chapter, the screen wins and you tell the pack lead the same day. Prices come only from Commercial answers; objections from the Objection handbook; Holly in depth from the Holly playbook.

The lessons

  1. 01The shape of the call1 min
  2. 02Before the call2 min
  3. 03Opening the call1 min
  4. 04The discovery ladder6 min
  5. 05The Situation Slide1 min
  6. 06The core demo: nine minutes, fixed order7 min
  7. 07Extended modules2 min
  8. 08After the demo: price, recommendation, next step2 min
  9. 09When the demo breaks1 min
  10. 10What never to demo1 min
  11. 11Demo hygiene, the reset and the follow-up2 min
  12. 12The NDA question (D3)1 min

Source document: maktura-discovery-and-demo_v6 · Launch build, October 2026