This is how we know whether selling works: what we count, what goes on the weekly dashboard, and which meetings read it. Stages and "qualified" are defined in the sales method chapter. Every target is a planning hypothesis until our own data replaces it. A metric whose data source does not exist yet is marked "measure when available", with the source it needs. While a number rests on fewer than 20 cases, show the count ("3 of 7"), never a percentage.
The lessons
- 01Principles1 min
- 02North-star metrics3 min
- 03The launch funnel and its gates2 min
- 04Pipeline stages in the CRM1 min
- 05The weekly dashboard1 min
- 06The operating rhythm2 min
- 07Call review rubric2 min
- 08Coaching1 min
- 09Commission principles for the first hires1 min
- 10CRM hygiene1 min
- 11What we will not measure or reward1 min
- 12Benchmarks for context1 min
- 13Open items1 min
Source document: maktura-sales-metrics-and-rhythm_v1 · Launch build, October 2026