Open items

Product analytics for activation, posting and Holly use (Dom to scope); billing readability for payment, band fill and self-serve wins (Alex, Dom); CRM fields and go-live (Neil Flannery); call recording tool, storage and retention (Karl Foster, before the first recording); privacy notice cover for per-seat usage analysis (Karl); whether weekly cohorts may be pooled to reach 20 (until decided, the gate stays shut); activation and habit definitions are hypotheses to validate against three-month retention; D18 and D25 decide commission principles 2 and 3.