MakturaAcademy
08

Objection handbook

Sales team6 lessons38 min read7,552 words
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The true answer, as at 19 October 2026, to the objections Maktura has met or is about to meet. Start with the six rules and the Top 15: those are the ones you will hear this week. Say the answer, stop, and ask. Entries 39, 69 and 70, and the D18 sentence in 67, are USE AS WRITTEN: word for word, because your wording is what gets quoted back inside the buyer's firm. Numbers come only from Commercial answers; claims only from Proof and guardrails. Until Dom Watts provides a fictional demo workspace, demos are run only by Alex or John Cooper on a Maktura internal workspace, never a prospect's account or real client data. Objection numbers run 1 to 90 so they do not clash with decision numbers.

The lessons

  1. 01Six rules for every answer2 min
  2. 02The Top 1510 min
  3. 03Entries to say word for word2 min
  4. 04All other objections20 min
  5. 05Appendix A: quick answers (all GREEN unless marked)2 min
  6. 06Appendix B: never say, and who answers what2 min

Source document: maktura-objection-handbook_v6 · Launch build, October 2026