Commission

Commission is set out in your partner agreement. This playbook contains no rates, because the agreement is the only place a figure is binding. If anyone has told you a different figure, the agreement wins; tell us and we will put it right in writing.

Your agreement sets the rate; which revenue it applies to and for how long; how long a registration lasts; when and how commission is paid; and how refunds and VAT are treated. Commission is earned on customers who pay, never on introductions alone. Your statement shows each paying customer you introduced, the revenue that counts under your agreement, and the commission due. If something looks wrong, reply to it and we will check it with you line by line. Not sure which version of the agreement you signed? Ask your Maktura contact and we will confirm in writing which terms apply before your next introduction.