Course 00 · Lesson 5 of 6
Who answers what
| Question | Who |
|---|---|
| Does Maktura do this today? How does Holly behave? A bug seen in a demo; which platforms publish; Watch numbers | Dom Watts, Head of Development |
| Security questionnaires, hosting, sub-processors, support routing, billing problems, failed payments, the CRM | Neil Flannery, CTO (with John Cooper for anything commercial) |
| Anything legal and any written assurance: terms, the DPA, LinkedIn terms, the engagement data question, SRA or FCA questions, partner agreements | Karl Foster, General Counsel |
| Trials, pilots, invoice terms, the charity rate, anything outside your permission layer, case study consent, an order over 20 seats in the first band | John Cooper, who owns sales conversations and inbound (or Alex) |
| Introductions, prospects connected to the founders' other businesses, overseas customers, large-team pricing, commission, press | Alex Dick, founder |
| "Is it built on Claude?" | Answer truthfully if asked, never lead with it (see the Holly playbook); data questions go to Neil and Karl in writing |
| A mistake or gap in this pack | John Cooper |
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